South Central Kansas, Harper County | This is probably entirely the wrong way of thinking on this matter, but, I am putting myself in the place of JD executives that were pondering this decision. I'm thinking equipment sales are down, economy in a downturn, how can we generate more income for our dealerships in our "group". " Hey, how about charging a "GPS service contract" for or trained staff. That would be an easy way to generate some more income, with not much expense on our part?"
Now this is probably entirely the wrong train of thought, but that is what immediately crept into my mind when I first received the letter informing me of the changes. When I purchased my system a couple of years ago, if I was told I would have "x" amount of service until the warrantly expired, then I would have to purchase a "service contract" after that, well, I still probably would not have like it, but I had been informed what to expect. To approach me with this at a later date, just is unsettling to me a bit. |
GPS "Service" Contract?
