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Windom, MN | It's just a busy time of year for these guys. I guess I am lucky, I have a pretty good dealer who usually has the part at one of their locations. I try and stay respectful, but sometime I have a hard time explaining what I need, so then they do let me look at the parts blowup and I can find what I need.
Sometimes we need to take a step back and take a deep breath. Yelling and insulting the parts guy isn't going to get you the part any faster. If they don't have it, they don't have it. Probably not the guys standing in front of you's fault. He just finds the parts, someone else probably does the stocking.
To be fair, I don't have a lot of immediate breakdowns either. I make sure everything is in tip top shape before I start, and if something breaks it's gonna be major. I guess I don't have any high maintenance items like mowers either. Had a tractor go down once, and it needed to be split, so it was something I obviously couldn't do myself. Also had a frame break on a field cultivator, so that just took some welding. There was one time about 4 years ago I did need something pretty bad though. Can't recall what it was it may have been a tie rod end for the combine, but they didn't have it, but it was at their other location. It was fall, so everyone was busy. They said they needed to run a part to their other location, and was hoping to do it sometime someone was free. I offered to do the run for them since I was down anyway and would get the part a lot sooner that way. So they gave me a company truck and I completed the task for them. Not a big deal, and got the part home by 11 am versus whenever someone was free which could have been late afternoon. And some other farmer got their part sooner too.
I like the comment about the "old" days of old farmers or farm kids working the parts counter. There aren't as many farms anymore, so there are fewer farm kids out there. Plus, farmers seem farm much longer now too. Some of those old farmers maybe didn't retire, but lost their farm in the 1980s. When I started farming a few years ago I first looked into being a partsman for some extra income, but the busy time for a parts man is the same as a farmer, so getting my crop in and out would have been a challenge. Probably another reason the parts guys aren't tied to farms. | |
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old man's parts person rant..................
