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Help Trimble is giving me a headache
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Trimbleguy
Posted 3/26/2011 02:36 (#1690750 - in reply to #1690721)
Subject: Re: Help Trimble is giving me a headache-TrimbleGuy


SEQ, Australia
Mike, yep, you sure can. I didn't include Deere in the previous passage for that exact reason. Trimble do have a 24hr Support phone service as well, but I am not 100% sure if it is available to end users or if it is Dealer Only access. I've never used it, but I know that it is some sort of rolling timezone deal, where depending on the time of day you ring determines who & in what part of the world your call is answered.

I know that AgLeader's Support division in the US is pretty good, but I also know it costs a fortune to keep it that way.....
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