 Texas/New Mexico Stateline | Only problem I have ever had was using a 3rd party reservation site like Hotels.com or Priceline.com.
Sometimes the EXACT type room you thought you were getting turns out not to be what you actually get. I can't remember but one time we reserved a room thinking it was non-smoking, but when checking in the manager thought to ask if we really wanted a smoking room. I said of course not. Well luckily he had another non-smoking available but slightly different bed size or something. Same price.
He apologized, but said those 3rd party sites are bad about hiding some of the fine details like that in order to get you a lower price.
Anyway, I try to book directly with the hotel to avoid issues like that.
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