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Rochester, IL | I agree with your methods trimbleguy and aglasergps, as this is my approach also. I haven't gone to the extent of sending the specific cases to my rsm. It is ridiculous for trimble to charge for end user tech support when most everyone else provides free end user support.
I want my customers to call me if something is not working correctly or if they need help with setup. I don't want them calling someone else because I sell a product to them and provide service for that product. | |
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trimble support?
