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Billing Issue - Shop Supplies
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jd4650
Posted 1/4/2016 21:30 (#5011459 - in reply to #5011131)
Subject: RE: Billing Issue - Shop Supplies


waupun,wi
Where I work,if I get a can of something it goes on the ticket.whatever is a consumable part is billed.tack on labor,shop supplies,environmental charge and that's what it is.yes you sometimes have a few whiners but not very often. So to you guys that complain what about when I'm asked to set parameters or just plug into this and read fault codes(I'm a truck tech) but customer is never charged.if I'm working and customer is waiting I don't take breaks or lunch and I don't smoke.yes some of us bust our behind just to have some complain about it. Edit to add I have had good customers tip me and I say no you already paid for it.guess what I've walked away and had money laying on my toolbox after customer left.so some whine but most understand it's a way of business and running a shop is not cheap.when I'm busy planting or harvesting I have had a few times I've called mother deere to make a service call for me while I'm at work and I never have complained about the misc charges I see.
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