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| Leave it on the bill. He he really has that many complaints he is most likely one of those guys that b**ch about a bill just to get it knocked down even further.
Your a business, you used the items to do his repair, your damn right he is charged for them. Around here I don't know of a shop that doesn't charge shop supplies.
Every job you use misc parts/ supplies to complete. By the time you find part numbers write it down bill it out and the mechanics time to do so. It cheaper to bill " shop supplies"
and be done. Why would anyone not charge for it? basically giving the rags, brake cleaner, connectors. zip ties away. doesn't make since to me.
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Billing Issue - Shop Supplies
