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| Back when I worked at the JD dealer in the 80's -90's I ended up working on a lawyers tractor that he was going to farm with and he had a horrendous bill for the era and thought the bill was to high. So I was called in the office and our owner wanted me to explain the bill and what was done. So I went line by line with the labor and parts and by the time I was a 3rd done he said that was enough. He got it that the repairs was every bit detailed as the bill was. Sometimes you just have to explain it so they understand just how much labor and parts and incidentals it takes to make the repair. | |
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Billing Issue - Shop Supplies
