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Posted 1/30/2019 06:44 (#7283395 - in reply to #7281833)
Subject: RE: Beta

Elmira, Ontario

Very interesting explanation. One of the issues is that people who are willing to be beta testers are different than the normal user base. So issues don't get uncovered. I might find a workaround for an issue and not even report it (possibly because I was focusing on other things that are my pet peeves). Or, as a beta tester, I might be more likely to pay attention to a machine in its environment, and not push it beyond its limits. A regular operator might bounce the machine through the tough condition. So the engineers don't know to fix the problem. It gets into the normal retail base and becomes a big issue.

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