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IowaGrainFarmers Kinze rant from the other day
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snk
Posted 5/16/2014 10:26 (#3873454 - in reply to #3873094)
Subject: RE: IowaGrainFarmers Kinze rant from the other day


Williamsburg, Iowa
TJ Farmer
The issue cited by WFL Farms on his 3600 planter is easily fixable and we have reached out to offer our assistance. We were unaware of his problem and disappointed that his dealer for whatever reason was not able to help him last year. We agree, it is frustrating to have an issue like this go on for two years. As farmers ourselves, we understand how critical it is to get the crop in the ground in the spring when the weather often gives us a very narrow window of time to do so. We always want our dealers to be first line of support because they are located closer to the farmer and able to more quickly assist. We value all of our customers and remain ready to assist once a problem comes to our attention that hasn't been resolved.
If you're ever traveling through Iowa on I-80, please be sure and stop by and see our new Innovation Center open M-F 9-4. We can also give you a factory tour if you call in advance.
Happy planting!
Susie Veatch
VP & CMO
Kinze
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