I think you nailed it Omar. I can understand all of that. When i get irritated is when the part is not normally stocked that is a known problem and there are lots of the units in the area - no excuse in that situation.

In his belt situation, if the dealer had never sold any of the particular feederhouse setups, and his combine had come from an outside area I can understand the dealer not having or stocking it. If it is common to his area - somebody in the parts chain dropped the ball. 

John