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Just venting about Ford New Holland parts counter
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tjim
Posted 7/29/2014 13:25 (#3991774 - in reply to #3990268)
Subject: RE: Just venting about Ford New Holland parts counter


California/Oregon
FWIW I understand the parts counter dilemma and a walk in customer having priority. I guess my main complaint is not that they can't take my call, it's that they never call back. It would seem if I leave a call back number then sometime in the next couple of hours someone would have an opening to call back. Also I almost always use the NH website to get part numbers first. I have always been respectful to the lady on the phone and counter people. But respect goes both ways. They should respect me enough to call me back.
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