Posted 1/13/2018 12:39 (#6502036 - in reply to #6492240) Subject: RE: I phone question
Have you tried calling verizon directly? Sometimes their remote support people can do more for you than the in-store people. The remote support folks aren't sales people usually, just tech support. Maybe try that? 1 (800) 922-0204 is their number. Hope you can get to the bottom of this!