Posted 7/23/2021 23:14 (#9126173 - in reply to #9120073) Subject: RE: Dell Desktop or Lenovo Desktop? Customer Service experience?
South Central MN
Lenovo customer service is complete garbage. Took me dozens of long calls to get a warranty return on a laptop. They don't ever let you call back to the same tech, so you constantly have to explain you situation over and over. Just horrible service. Can't say enough bad things about lenovo.
Dell is complete opposite. Top notch service, techs will send you emails with their names and direct number so you can call them back directly. Avoid lenovo, Dell has been great.