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Dealer experience #2
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ChrisTN
Posted 1/20/2011 13:34 (#1560977 - in reply to #1560852)
Subject: Re: Dealer experience #2



Ethridge, TN
A machine down ordered part "here", if it comes out of the servicing hub, costs me nothing, the machine down classification just makes sure it gets on the truck ahead of a stock ordered part. If the part has to come from outside the servicing hub, usually involves UPS, then there will be a charge for freight.

Unless it has recently changed, parts orders get delivered to dealers everyday. The only difference between a stock order and the machine down, is how full the truck is getting, machine down gets priority.
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