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Dell XPS 420 won't start
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paul the original
Posted 7/18/2014 07:56 (#3973969 - in reply to #3973504)
Subject: RE: Dell XPS 420 won't start


southern MN
If the beep sequence is actually 1-3-2 beeps, this might apply:

Dell PCs are very fussy about RAM, so swapping a stick from a different model may not be informative.

Power off and unplug

Press/hold power button for ~15 sec

Open case and remove all RAM modules from the 9200

Install one of its original modules in slot 1 (closest to the CPU)

Remove motherboard battery and press/hold power button for ~30 sec

Reinstall the battery (right-side-up!)*

Close the case and see if it boots now with only mouse, monitor and keyboard attached.

Then repeat the entire process, swapping all other original RAM modules, one at a time, in slot 1. If you ID a bum module, you will need to buy a matched pair and install in them in the matched slots (with same color retention clips). If they all work in slot 1, add a module to slot 2 (matching color retention clips), etc...

If none works in slot 1, try using slot 3. Slot 3 will be right next to slot 1, but has different color retention clips. If nothng works in slot 1, but they work in slot 3, you have a motherboard failure.

*If the battery is more than 2-3 years old, this might be a good time to replace it. It's a 3-volt CR2032 lithium ion coin cell battery, ~$2-$3 at discount stores.
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