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2 computers with different systems don't send email. smtp error
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Posted 11/14/2012 20:56 (#2697474)
Subject: 2 computers with different systems don't send email. smtp error

East central Iowa

All of a sudden I'm getting calls from people that can't send emails.  Both of these are on Windstream Internet. 

On the one I created a new account that was identical to the default account.  It worked just fine.  There was no difference in ports, user name or password.  I even edited the original account to make certain nothing had been changed but it wouldn't work and kept giving a error messge regarding smtp at the sever.  That was a Windows 7 machine and only a month old.

Tomorrow a guy is dropping off an XP machine with the same problem.  He can't send.  At first he couldn't get on the Internet.  I had him shut off the modem and the computer.  Then i had him turn on the modem and after it was up I had him boot up the computer.  That worked to get him on the Internet and receive mail but he still can't send.


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