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acer chromebook not turning on
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Posted 11/23/2022 15:53 (#9946419)
Subject: acer chromebook not turning on

Earlville, NY
My parent's Acer 738T series Chromebook won't turn on. Have read what I can find online, thought it was battery. Got a new battery , didn't fix it. When I put the new battery in I plugged in the charger; charging light came on orange (charging). Came back later, it was blue, (charged). Opened the book, nothing. Also, the blue light turns off when the charger is unplugged, I don't know if it normally did this or not. I've tried all the suggestions I could find about hard reset etc but have gotten nothing; the light that is supposed to indicate it's on does not light up at all either. Saw nothing obvious when I opened the back up to put in the new battery, not that I would know what to look for. I'm all out of online help ideas, and more things to try? TIA
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