I have a Samsung S23 android phone, apart from use as a phone to talk to people, it gets used to do electronic banking.  [A worry to some people, but I have not had any problems, I use a fingerprint for access, and no one else has my fingerprint!]
Currently the phone has a problem, and I'm not 'tech' enough to figure if it is an electronic problem, or a virus attack!
I'll describe what happens as best I can.
If I am looking at say a you-tube clip, it suddenly flips to a screen wanting me to "clean junk" - or to download some cleaner or other.  but then if I give that permission, it will flip to some other information, or a statement that my phone is 98% full of junk!

I use 'kaspersky' anti virus on my home computer and laptop, and my subscription covers 5 units, but it does not seem to want to load onto my Samsung android, whether it has something to do with the current problem or not I do not know.  I'm slack , I know, but had never loaded Kaspersky into my phone, and now in its current state, if I try  - it flips to any of the crap I keep seeing.  Frustrating to say the least!

So - here's a question!
If I can firstly find a "reset" button, would a 'reset' restore factory settings, eliminating the 'problem' that is on my phone at present?  I understsnd that I may have to re-instate some things, but I'm OK with that.  [To my understanding all my contacts on my sim card would not be affected by a re-set - ?correct!].
IF the problem is electronic - i.e. in the operating system of the phone itself, would I be correct in saying the phone - probably more than 3 years old - should be consigned to the scrapheap!

Thanks in advance to my NAT friends!
Aussy Harold
















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