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NWTN | We have been red for the last 15 years , purchased a 2366 , 2366 , 2588 , 6088 and a 7230 .
A Mx 210 , Mx 210 , Magnum 215 , Steiger 335 , and a Magnum 290 .
A 3150 sprayer and a 3230 sprayer .
Have had really good equipment with very few issues at all except for minor wear and tear things .
Purchased a brand new 2014 3230 sprayer , had the famous wheel motor control valves stuck , dealer kept it for a long time working on it using Case IH assist for direction , finally talked to territory service rep and found out about the oil causing the issues so the service rep said he would take care of it and they replaced two wheel motors and the directional valve and that was the end of it , currently have a $4500 bill for OUR part of their mistake .
Have a 2014 7230 combine with 690 hrs , the feederhouse tube splines wore out and shaft in gearbox , they say that the gearboxes weren’t aligned to begin with ..
Chopper bearings at 290 hrs , updated kit to fix it ...
The whole wiring harness on engine had to be replaced do to their wire routing , updated harness to fix that...
Now they say the 8.7L engines are losing coolant from the cylinder liner orings ..
And on the magnums the bolts holdings trans to rearend are stretching and leaking oil due to wrong bolts ... updated bolts now, but at the your expense
How does Case IH think it’s okay for the customer to pay for their engineering mistakes ..
Talked to 10 different people from Case IH and dealer
no help on any parts ...
What does a person do in a situation like this ??
Got ONE Kubota M126GX tractor and Kubota has fixed several things out of warranty even some wear and tear items and never received a bill. Kubota stood behind their product and took care of customer !
Talking to numerous neighbors, other brands are standing behind their equipment and repairing their mistakes .
I’m sure they could care less but CASE IH has lost my business
PS. I guess AllRed now can stand for how frustrated I am | |
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Pretty disappointed in Case IH lately ...
