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| I've had two of these locks for a few years now. Now, after entering the code to be able to spin the lock to unlock it, the knob doesn't engage and you can't unlock the door - it just spins. You hear the click after entering the numbers. New battery didn't seem to help.
The fix - I took the entire lock off the door, both sides. Take the keypad side and remove the 6 torx head bolts. Pull the plate apart. You can plug the inside battery pice back in to test. There is a spring return solenoid actuator on the keypad half that actuates when you enter the code. On mine, the solenoid wasn't moving it's entire stroke. The little solenoid has to overcome the spring, plus friction and it appeared dry (no oil) - so it was getting stuck. I sprayed some lube in it, ballistol, and worked it around. Tested it and now it cycles its full stroke. Put the while thing back together and it works great now. That solenoid needs to extend all the way to be able to unlock the door with keypad. | |
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Problem w/Schlage keypad lever door lock
