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Call first, be nice, and this is what you get.
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swne
Posted 3/24/2019 16:09 (#7398815 - in reply to #7398190)
Subject: RE: Call first, be nice, and this is what you get.


Cambridge, southwestern Nebraska
Good story and good advice. When I'm in situations like that I just relax and expect the worst and hope for the best. A lot of times when they tell me the news I'm like, hey, that sounds good...thanks! And they smile like they have made a great accomplishment. And there is nothing wrong with that. One time after having that conversation, we got bumped up to first class at no additional cost.
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