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Northeast Missouri | Just a friendly warning from a disgruntled customer. Hopefully someone will see this before they decide to purchase. Shipping containers are very handy to have around the farm and I found this company on craigslist with fair prices and a wonderful salesman to deal with. My purchase went great and money was exchanged. The money left my account ($2,600) on October 10th. The invoice stated that they would contact me within 2-3 days and confirm shipping details then delivery within 10 days. A lady contacted me within 2 days, confirmed my address, and was very polite. She pointed out which container I had purchased on their website and that it was located in St. Louis (a 1.5 hour drive from me).
Fast forward to now, October 25th.
-I cannot get ahold of anyone in logistics or shipping
-I have called once per day the last 3 days, a different person answers the phone every time and says they will connect me with a person in logistics and every time I get a voicemail that goes unreplied to.
-The shipping container is still listed for sale on their website
- They have had use of my money now for over two weeks with no communication of when my purchase will show up.
Is there anything I can do to get my money back in full? legal action I can take to make them want to deliver this container I purchased? They want to charge me a $400 cancellation fee which is highway robbery.
Be very leary of this Company, I would not suggest doing business with them.
I planned to use this container to store, clean, and package the popcorn I've grown this year in a enclosed water/rodent proof area (I can't afford to build or rent a building at this point). I now have nowhere to do this and will lose orders if I cannot deliver on the promised product, so not only has ContainerOne held my money hostage, they have cost my business money as well.
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Shipping Container from ContainerOne (warning)
