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Ford Windstar Broken Rear Axle Pictures
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Hayburner
Posted 5/2/2009 00:53 (#700400 - in reply to #698006)
Subject: RE: Next step?



Tim in WI - 4/30/2009 05:43

Ford may soon be the only US car company. They must do something right.



If they do, I don't know what it is. I didn't want the Windstar that I posted about in Jim's first post due to bad experiences with a Mercury Sable with less than 25K miles, but it was the cheaper one that my wife found.

I bought the Sable new, and the sales lady did the usual of filling it up before we drove it away. When we got it in, she said she must have spilled some gas when she was filling it. The whole car smelled like gas. We took her at her word and drove off. About 2 weeks later my wife called me at work, and said she was filling the car up when gas started spilling out under the car. I told her to take it to the dealer and have them check it out. She did, and they found the fuel gage or pump (don't remember which) mounted on top of the tank wasn't mounted right. The mechanic said there was a pretty wide gap and it should have been noticed at the factory.

About three months later, we got a recall notice for exactly that problem, so it was problem on more than a few of them.

At 19K miles, a crack started in the center of the windshield at the top. I went to the dealer, and his response was it was a rock chip. I asked how he could tell that sitting in his chair behind his desk. He got a little mad, stood up throwing his chair back and went out to look. He was about 8 feet from the car when he said yep, it's a rock chip. I asked where since there was no indication of it. He said on the molding, yet it couldn't be seen. He rubbed his thumb nail on it and said you could feel it. I tried, but couldn't feel anything.

He refused to do anything else about it and walked back into the dealership.

Mercury wouldn't do anything about it either and said they usually stood behind their dealers if he said it was a rock chip.

It had about 67K miles when I traded it. It was rattling everywhere like it had 300K on it.

Unfortunately, it was traded for that Windstar POS.
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