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Need a new garden hose. What is NAT approved?
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Ralph
Posted 3/17/2017 06:52 (#5904894 - in reply to #5903541)
Subject: A big shout out to Gilmore - honored warranty in minutes


Another good customer service warranty result. I received the following message within minutes of filing a warranty claim.

Thank you for submitting your warranty claim. Unless we have a follow up question for you, we will handle your claim promptly and you will receive a new tool or replacement part in 15-20 business days. An email will be sent to you when your replacement has shipped. For your reference, your claim has been saved in our system using the case number below.
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