johnypop - 2/14/2017 22:16
Ben D, N CA - 2/14/2017 09:57
If your not going to stock it, be competitive on the price. I can google a part # while your guy behind the counter tries to find out the price and how long it will take to get it.
Also, if I can look the part # up quicker on my phone than your 'professional' can... don't expect me to have much confidence in the rest of your operation.
Sounds like you should be on the other side of the counter!
I can fully identify with what Ben said. We are probably thinking of dealing with a few of the same people. I think a good parts person is a dying breed.
What do you expect from your local equipment dealers
