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Westport, IN | Did they use an online bargain fare sites? I have started avoiding them because at one hotel I frequent, the desk staff could not cancel a night stay. I was getting to go home earlier and when I called "big internet discount" I got a sorry but cancellation fee is the same amount as your last night stay. Talk about a kick in the stomach to your customer. I could also book hotel for same rate as we paid the online broker. I also fly frequently and hear about customers wanting refunds and such to the gate agent. The agent must refund to big online company and then to you. Seems like a hassle to me. I generally deal directly with airline and get just as good of prices. | |
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