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Francis Creek, Wi. | I've been running my own shop for better than 40 years. Worked at 2 franchised dealers during and immediately after college. Received My NIASE certification in 1975. Dairy farmed with my wife at the same time until 2 years ago when we sold the cows and just cash crop now. Started the shop as a supplement to the dairy farm. Started at $10.00 per hr. Never got over $40.00 per hr. which is where I am now. I'm generally pretty busy with established customers. STRICTLY cash and carry. NO CREDIT! If you can't pay for the job, I'll watch TV instead. I started charging $10.00 misc. shop supplies after about 2 years of business. Any job over a billable hour gets the charge.
Only had one guy complain in all that time. Really gave me h--- for it, but he paid for it. I calmly told him the way I charged and that if he didn't like it to go elsewhere. He did - for 2 repairs. He's back. At my low labor rate, the shop supply expense becomes more critical. There is little to be made in mark-up. Most of my customers understand that we try to deliver good service at a fair price. | |
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Billing Issue - Shop Supplies
