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| As long as the machine is still under warranty, NH should approve the repair. Pay attention to the dowel pins in the spacer and the end cap as well as the dowel holes in the module. If you operated the machine long enough to strip the splines, the dowel holes are probably elongated. If the parts do not line up properly on reassembly you will strip the splines again sometime in the future.
While your dealer may not have seen the failure before, it does happen. He has nothing to loose by submitting a warranty claim except his time. If he refuses contact NH.
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