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 Southcentral WI | That when Deere designs their equipment, they not only bring in Deere customers, but they also bring in competitive customers to look for ideas and solutions as they engineer new equipment. Most customers wanted to do away with the levers so Deere listened and followed. If you're that unhappy, ask your dealer to get you involved on some customer research panels. You will have to travel to the quad cities for a day or two and sit in on round table discussions, but they WILL listen to you, incorporate your ideas, and address your concerns. We've sent competitive customers and our loyal green customers on these engineering 'thinktanks' and they all come away pretty impressed as to how the engineers listen and discuss ideas. | |
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