Posted 11/21/2014 05:48 (#4191345 - in reply to #4191331) Subject: RE: Problem w/Schlage keypad lever door lock
WCIN
Had one doing the same thing. Like you I tried a new battery. Employee said if you pulled on the handle toward you at the same time you heard the click it would open. He reset/adjusted the latch plate and sprayed it with liquid wrench and it has been working great again.