Posted 1/8/2014 15:43 (#3586800 - in reply to #3586772) Subject: Re: Precision Ag Repair Charges
I see it as yes if the customer goes and buys a product from someone else and then calls you for support, its taking your time and resources sure I could see a charge for that. But on the other hand if that does happen who is he going to call next time if he wants to buy something? More than likely the person who does have the answers and knows what they are talking about.