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| Is she logged into Facebook from any other device? like a phone. From the device where is is already logged in, go to account/security settings, check for two-factor authentication requests and look for login/new device approvals. if two-factor authentication is blocking it, there should be a specific flow to resolve this.
Otherwise, try logging into Facebook from Safari browser on the iPad, if the login works, try deleting the app, restarting the iPad and re=installing the app. | |
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Wife is frustrated...can't sign in to Facebook
