hinfarm - 4/8/2026 05:46

NAPA sucks

Gone are the days of walking in there putting your item on the counter in front of the grey haired and/or balding guy who was chain smoking that would communicate with only grunts and snorts with a 90% chance of being named Fred, Gary or Carl that could match whatever you had and get you going without looking up anything and would know the part number from memory.

Now you take a 1 inch oil hose off a CAT engine with a serial number and model number in there and Jaxon who just started 3 weeks ago can’t help you and has no way to look it up even with the internet at his fingertips.

Probably wouldn’t be so frustrating if NAPA wouldn’t advertise saying they have heavy duty and off road parts.