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NW Washington | Google your problem. Here is a quick AI on this subject. Good luck.
AI Overview
To fix your HP 8020 printing issues on a Lenovo Chromebook, restart both devices and ensure they are on the exact same Wi-Fi network. If it still fails, go to Settings > Advanced > Printing > Printers, remove the HP 8020, and re-add it. Using the "HP Print for Chrome" app from the Chrome Web Store often resolves this issue.
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HP Support Community
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Here are the detailed steps to troubleshoot the issue:
1. Initial Checks
Restart Everything: Turn off your HP printer, restart your Lenovo Chromebook, and restart your Wi-Fi router to clear network communication errors.
Verify Wi-Fi Connection: Ensure the printer is connected to the same network as the Chromebook.
Printer Status: Check that the printer is not in an "Offline" state and has no error lights (e.g., ink/paper errors).
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Google Help
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2. Reconnect the Printer to Chromebook
On your Chromebook, click the time in the bottom right corner and select Settings (gear icon).
Go to Advanced > Printing > Printers.
Find your HP 8020, click the three dots, and select Remove.
Click Add Printer to re-detect it, or click Add Manually to enter the printer's IP address (found on a network configuration page printed from the printer).
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Reddit
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3. Install HP Print for Chrome
If the native Chrome OS printer driver is failing, install the specialized extension:
Open the Chrome Web Store.
Search for and install "HP Print for Chrome".
Use this app to send print jobs to your printer.
HP Support Community
HP Support Community
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4. Advanced Troubleshooting
Update Firmware: Check the HP printer screen or the HP Smart app to see if a firmware update is available.
Reset Network Settings: On the printer, go to Network Setup > Restore Network Settings to clear old configurations, then reconnect to Wi-Fi.
USB Connection: If Wi-Fi fails, connect the printer directly to the Chromebook using a USB cable to test if it works.
HP Support Community
HP Support Community
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My printer will no longer print from my Chromebook
