Posted 2/21/2026 13:57 (#11559902 - in reply to #11559591) Subject: Captured audience
Pittsburg, Kansas
They have a captured audience with their shops service center. They may lose business from the do it yourself mechanics, but make up for it multiple times over with company shop sales.
Gotcha by the nose once the machine is in the company shop. Most shops will not allow outside parts to be brought in.
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