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Customer (landlord) freaking out with new billing structure.
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Doug61
Posted 1/30/2026 09:12 (#11532833 - in reply to #11532509)
Subject: RE: Customer (landlord) freaking out with new billing structure.


Eastern NE KS
"The point for changing is about 100 days a year doing 2,3 or 4 hrs of work and that's it for the day. So this makes them aware it's more cost effective to have more done while in town already."

Be sure your customer hears this point. Travel is not a give away, but working together you can make it less expensive for the both of you.

My JD dealer charges a trip charge on every unit work on. So I had 2 $75 trip charges with just one trip. I was not happy either but no getting around their near monopoly.
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