Fontanelle, IA | Aslongasitruns77 - 9/25/2025 15:17
Heading into the 9th week of my combine sitting at a dealer waiting for some fairly insignificant (for a dealer) but necessary work to be done on it. Already had to pay custom cutter to get my beans in. Looking to be heading that way for corn. Other than "do it myself", what would you do in this situation?
NAT has no empathy anymore. We’re all outposts on the frontier 1 step away from being overrun by Indians….
Unless I knew personally the faraway dealer 2 states away, I’m always leery of how the “guarantees/warranty” on the work done will play out when something doesn’t get put together correctly and your machine is dead along a busy highway at 1 PM on a Saturday.
Service Mgr to tech: “I want that combine slapped together and on the truck by x…. You figure out how to get it done”…
As much as it hurts my pride and my faith in others, you need to bird dog your dealer/service mgr weekly or every 2 weeks at the most. if you can’t, most wives can channel their inner “hormonal gripe” zone and raise holy hell in the dealer. When pissed, they talk loud and most guys wince at seeing a pinned-back ear of an extremely dissatisfied woman. If you need reinforcement of this phenomenon, spend some time next to customer service in big box store and watch estrogen and contempt in action.
Bulls hurt you, cows kill you…….
So, yeah, send the wife. Your machine will be ready in 2 weeks. |
How long is too long for equipment to sit at a dealer waiting on service?
