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northeastern Ohio | The short answer is NO. There is no law that requires them to provide parts for a set time.
However, they must honor any contract that is signed between them and the consumer. In other words, if they offer a 10 year warranty, then they must provide solutions for 10 years. If they only offer a 3 year warranty, then they only need to have parts available for 3 years after the sale.
This article explains it better than me: https://middlesexconsulting.com/long-required-support-products/ Key point of the article: You are only required to abide by your company’s written offers and any contracts your company has signed. | |
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Parts support law
