I typed in s/n 1DR00142 on CAT's warranty screen (SIMSi) and it says: "Sorry, there was no Sales Information found for Serial Number 1DR00142" Then one paragraph down, it says: "Sorry, there is no Service Information found for Serial Number 1DR00142" Now, I don't use this warranty system with the truck mechanic stuff I normally do, but I know that this is the area (SIMSi) that our shop clerk and warranty personnel use. The other CAT dealer was probably looking at the same screen. |