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Pretty disappointed in Case IH lately ...
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AllRed
Posted 3/23/2018 16:56 (#6660724)
Subject: Pretty disappointed in Case IH lately ...


NWTN
We have been red for the last 15 years , purchased a 2366 , 2366 , 2588 , 6088 and a 7230 .

A Mx 210 , Mx 210 , Magnum 215 , Steiger 335 , and a Magnum 290 .

A 3150 sprayer and a 3230 sprayer .


Have had really good equipment with very few issues at all except for minor wear and tear things .

Purchased a brand new 2014 3230 sprayer , had the famous wheel motor control valves stuck , dealer kept it for a long time working on it using Case IH assist for direction , finally talked to territory service rep and found out about the oil causing the issues so the service rep said he would take care of it and they replaced two wheel motors and the directional valve and that was the end of it , currently have a $4500 bill for OUR part of their mistake .

Have a 2014 7230 combine with 690 hrs , the feederhouse tube splines wore out and shaft in gearbox , they say that the gearboxes weren’t aligned to begin with ..

Chopper bearings at 290 hrs , updated kit to fix it ...

The whole wiring harness on engine had to be replaced do to their wire routing , updated harness to fix that...

Now they say the 8.7L engines are losing coolant from the cylinder liner orings ..

And on the magnums the bolts holdings trans to rearend are stretching and leaking oil due to wrong bolts ... updated bolts now, but at the your expense

How does Case IH think it’s okay for the customer to pay for their engineering mistakes ..

Talked to 10 different people from Case IH and dealer
no help on any parts ...

What does a person do in a situation like this ??

Got ONE Kubota M126GX tractor and Kubota has fixed several things out of warranty even some wear and tear items and never received a bill. Kubota stood behind their product and took care of customer !

Talking to numerous neighbors, other brands are standing behind their equipment and repairing their mistakes .

I’m sure they could care less but CASE IH has lost my business


PS. I guess AllRed now can stand for how frustrated I am
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Ken
Posted 3/23/2018 17:04 (#6660737 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


central Ia
ask the guys that bought new 560 tractor back in the day and what IH did for them
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L SEIA
Posted 3/23/2018 17:14 (#6660757 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


south east iowa
I feel your pain! I dont run Red, but I have had my share of issues with green. I think 80 percent of the engineering is done prior to when we get the product. The last 20 percent is done after we own it, then they find out about the remaining issues. Much of this on our time and money. I also think designs on computer do not always represent true in field preformance.


Keep leaning on the dealer, that is the only way you will get help from Case.
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RickB
Posted 3/23/2018 17:26 (#6660775 - in reply to #6660757)
Subject: RE: Pretty disappointed in Case IH lately ...



Lincoln County. NC
L SEIA - 3/23/2018 18:14

I feel your pain! I dont run Red, but I have had my share of issues with green. I think 80 percent of the engineering is done prior to when we get the product. The last 20 percent is done after we own it, then they find out about the remaining issues. Much of this on our time and money. I also think designs on computer do not always represent true in field preformance.


Keep leaning on the dealer, that is the only way you will get help from Case.


See above comment about 560’s. This crap isn’t computer driven. It’s cost driven.
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redngray
Posted 3/23/2018 17:53 (#6660817 - in reply to #6660737)
Subject: RE: Pretty disappointed in Case IH lately ...


I assume you are talking about using an M rearend in the early 560s. Was a mistake no doubt, but I have always heard IH came out with a kit and replaced them.
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jicasedeere
Posted 3/23/2018 17:58 (#6660829 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


SE SD
It's not much better on the green side of the fence, trust me! Build them fast, build them cheap, and sell high! No matter what color you drive, I think it is absolutely ridiculous when you spend hundreds of thousands of dollars on a machine, and it can't even go 5 years without MAJOR repairs.....In my opinion; motors, transmissions, & differentials should go 10 years, or 10,000 hours before they need to be completely rebuilt, as long as the proper maintenance is done during such time. Just my opinion....I understand a machine is a machine and they all break, but with the technology we have today, everything should last longer! Lots of tractors/combines built in the 90's on down that have 5,000-20,000 and never had motors, trans, diffs, touched.
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Pvafarm
Posted 3/23/2018 18:36 (#6660905 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


Southeast WI
Kind of interesting how so much of the new farm equipment is having reliability issues. Other than a new black stripper named Dawn that came here 3 years ago (which was a tremendous purchase) I can't relate to your problems. I do buy new Honda ATVs and Ram trucks often for my consulting business and they perform very well. Sad to see all the issues with lots of new equipment.
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John K
Posted 3/23/2018 19:00 (#6660954 - in reply to #6660829)
Subject: RE: How old are you? Do you remember the the 70's?


East Central Kansas
Deere had problems, IH had problems, Allis had problems! Deere had camshaft problems and final drive problems in the 4430, the initial production of the 84, 8630 series had major problems. How about the 8955T? All manufactures have had problems in the past, and will continue to have them. The ultimate question is: how do they handle them?
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AllRed
Posted 3/23/2018 19:09 (#6660970 - in reply to #6660905)
Subject: RE: Pretty disappointed in Case IH lately ...


NWTN
Yes having a issue is okay as long as they will stand behind it
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roush9799
Posted 3/23/2018 19:17 (#6660982 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...



West Central IL

They all have problems.  Had 2 fan drives replaced on Deere 9.0L engines.  Lack of maintenance.  Funny, didn't say anything about maintenance in the owners manual.  Had a Versatile 400 PTO ujoint fly apart at under 400 hours.  No mention of grease zerks in the owners manual, it was also under a shield, all other ujoints on the tractor are sealed.  I so happened to find it after about 100 hours, and greased it frequently.  When it let go, it hardly had any grease out to the joints.  I would say it wasn't greased when it was assembled.  Charged $200 and the tractor was/is still under warranty.    

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dittle07
Posted 3/23/2018 19:19 (#6660986 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


Albia, Iowa
I think what you’re seeing with the bigger companies the mindset of “You dont have to like us, you just have to need us”. You would think with the competition everyone has out there they would be doing everything possible to keep customers.
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WItitan2
Posted 3/23/2018 19:20 (#6660987 - in reply to #6660982)
Subject: RE: Pretty disappointed in Case IH lately ...


Pierce county WI
So did you decide on a tractor?
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teach84
Posted 3/23/2018 19:22 (#6660992 - in reply to #6660970)
Subject: RE: Pretty disappointed in Case IH lately ...


west-byGod-Pa.
this will not help(specifically), but IT IS NOT THE ENGINEERS....it is that ALL corporations are now run/controlled by bean counters. My brother could keep you here 'till midnight telling what he knows about corporate screwups that leave one shaking the head about such stupidity. Talk to engineers & they are not given opportunity to work out all the details as they should.....costs to corporations are too high....not enough time to fix it. The world's best offset printing machine was made in Pittsburgh, Pa. The main machines needed refinement. The head electrician went to the higher ups & asked " how come we can always afford to send someone out on a warranty service call, but can't find enough time in factory to make sure it is right before it leaves the factory"?.......no answer. That company no longer exists. The engineer of the original Ford 6000 power shift transmission , went to the Ford higher-ups & told them "it is not ready for market- I need time to refine it", but they would not relent, sent it to manufacturing & I guess you know the results. That engineer quit & went to work for John Deere. Now you know where John Deere's Power Shift came from.
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Steiger Man
Posted 3/23/2018 19:25 (#6660999 - in reply to #6660954)
Subject: RE: How old are you? Do you remember the the 70's?


Sunburst Montana

Our worst tractor and our worst combine were built during the "golden" era of farm machinery.  This new machinery hasn't been any less reliable then the machinery that came before it.  Heck grandpa cracked the head on his IH TD 14A crawler twice.

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T9040
Posted 3/23/2018 19:33 (#6661012 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


WC IA
they all have their problems. lucky enough to spend 56k to replace an ivt in a 8530. cousin has a 8345r in shop now with toasted ivt, neighbor had to put a new motor in a 9560r over the winter, 930 hrs on it. fan drives on 30 series 9L motor, water pumps shelling out the 13.5 in 30 series 4wd, 60 series combine engine failure all come to mind on green side. we have both and have had share of problems with both. maybe should give agco a shot? I do like the emissions better on cnh than deere, no regen and no particulate filter to plug on cnh.
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BR1089
Posted 3/23/2018 20:27 (#6661194 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


NWIA
It's a win win for the companies, they sell an overpriced product that has a few fail points and charge whore house prices for their Chinese parts.
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SpringBrookFarm
Posted 3/23/2018 20:57 (#6661306 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...



Paradise KS
Here’s my answer



(E332A4DA-1A09-465B-8E88-9E4C14A8A421.jpeg)



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Attachments E332A4DA-1A09-465B-8E88-9E4C14A8A421.jpeg (103KB - 308 downloads)
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5288
Posted 3/23/2018 21:16 (#6661360 - in reply to #6661194)
Subject: RE: Pretty disappointed in Case IH lately ...


S.E. South Dakota
Way I see it my old junk will last me a few more years. By then I will quit farming. Then I won't give s-:t about auto steer or a Ivt tranny. Guess I live backwards.
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havin'funfarming
Posted 3/23/2018 21:18 (#6661366 - in reply to #6660775)
Subject: RE: Pretty disappointed in Case IH lately ...


Manitoba, Canada
That’s exactly right. And with today’s computers they know exactly where the failure limit is going to be. The issue comes from the humans trying to balance an acceptable cost of production with a reasonable amount of failures. Sometimes they lean a little too far towards lowering the cost of production and then those parts become known issues.

Edited by havin'funfarming 3/23/2018 21:19
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Clay SEIA
Posted 3/23/2018 21:20 (#6661372 - in reply to #6660737)
Subject: RE: Pretty disappointed in Case IH lately ...



Ken - 3/23/2018 17:04

ask the guys that bought new 560 tractor back in the day and what IH did for them


Well, once IH figured out they had screwed up they figured out how to cure it and fixed the tractors.
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nebfarmer
Posted 3/23/2018 21:37 (#6661414 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


SE Nebraska, Near Misery and Cans Ass!

AllRed - 3/23/2018 16:56  How does Case IH think it’s okay for the customer to pay for their engineering mistakes .. Talked to 10 different people from Case IH and dealer no help on any parts ... What does a person do in a situation like this ?? Got ONE Kubota M126GX tractor and Kubota has fixed several things out of warranty even some wear and tear items and never received a bill. Kubota stood behind their product and took care of customer ! Talking to numerous neighbors, other brands are standing behind their equipment and repairing their mistakes . I’m sure they could care less but CASE IH has lost my business PS. I guess AllRed now can stand for how frustrated I am

Don't expect that frustration to go away with Deere or Agco. It ain't going to happen! Don't know what "numerous neighbors" run but it's not one of those two or else they lie.



Edited by nebfarmer 3/23/2018 21:39
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rpron
Posted 3/23/2018 22:11 (#6661503 - in reply to #6661414)
Subject: RE: Pretty disappointed in Case IH lately ...


Class action lawsuit. for building subpar stuff. Then when go to sell it in 5 years that piece of machinery is worth even less for what ever Known problem that unit will have. You get kicked twice.
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TCF9120
Posted 3/23/2018 22:14 (#6661519 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately


Sun Prairie, WI
I could write a book about issues this year that would be classified as out of the ordinary. We run almost all tier 3 equipment, reason being we tried many tier 4 magnums when they cam out with failure after failure and many performance issues. Sent back a new 225cvt magnum with 425 hours on it. In 425 hours the only thing it did without issue was haul manure for 24 hours ( we don’t have any livestock).

With that being said our support from our local dealer is the only thing keeping us in RED.

Our combine 2011 9120 ordered new by us had so many issues this year it makes me sick to think about it.
1. Engine fan is held on by a snap ring. Bearings went out. Fan flew off. Went through all three coolers. $24000.00 in damage that could have been prevented by a bolt and some blue lock tite

2. Rear main seal went out. Normal cause is not changing the crankcase breather. We do that every year. $5000.00 in repairs not 100 hours after the engine fan.

Case spouts off about the longevity of the components in there harvesting equipment saying that there are many of the high dollar items that have a 10000 hour service life. Gonna be pretty tough to believe that when we can’t make it passed 2000 hours without a major breakdown (s).

I have heard the Case IH service rep say “ we haven’t seen that before “ so many times that I just expect that when we sit down to figure what or why these issues arise.

Thankfully Ritchie Implament has been great as far as keeping us going and fixing the broken equipment right
P.S. We also got to replace the feeder drum, driveshaft, feeder chain, and silencer too. At 1300 hours.
Not sure how all these issues plays out for the long game for all equipment companies but if they can’t keep anything running for more than a couple thousand hours I feel it’s gonna be pretty tough to sell more new.
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fjlip
Posted 3/23/2018 22:38 (#6661579 - in reply to #6661519)
Subject: RE: Pretty disappointed in Case IH lately



N East Sask, Canada
You have my sympathy, but DEERE is just as guilty of shoddy under sized parts that fail at just 1500 hours and cost $1000's. I hear the same BS, never heard of it, never happened before! It is truly sad.

Edited by fjlip 3/23/2018 22:39
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Saskyfarmer
Posted 3/23/2018 23:56 (#6661655 - in reply to #6661306)
Subject: RE: Pretty disappointed in Case IH lately ...



East Central Saskatchewan
Exactly. As to the OP, if the company doesn't want to work with me, then obviously they don't want my business I guess.

Edited by Saskyfarmer 3/24/2018 14:55
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GM Guy
Posted 3/24/2018 01:10 (#6661678 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


NW KS/ SC ID
Not that Agco is perfect, in fact corporate support would likely be less than stellar, maybe the worst of the big 3, but IMO if you take a look at the product line it would appear drivetrain life is more of a priority to them than it seems to be with other companies.

For emission solutions, Agco avoids EGR as much as possible, Deere tried to use it exclusively to stay away from DEF. EGR is not conducive to long engine life.

on the big 4wds, Agco has the biggest displacement engines on the market. You cant tell me 12.9L is going to live as long as 16.8L or 18L at 600 HP.

For MFWDs with the CVT, the Fend CVT is proven to be simple and reliable, and the longevity and reliability is enhanced by having the fluid isolated from the rest of the hydraulics, eliminating contamination. As the hours pile on, the CNH and JD variable transmissions have been showing that the more complex something is, the more costly it is.

For the combines, nothing beats belts and pulleys for long term affordable upkeep. all the hyd. motors and gearboxes are great up till something fails, then its a nightmare. The rear main seal job in a combine with an engine gearcase can be well into the 4 figures, the Gleaner has no gearcase and is rather easy to change.


Like I said, far from perfect, but I would venture to guess if a guy tries to keep this new crap running past 20 years old, the Agco stuff should do it cheaper/easier than the others. Just something to think about. Give it a try, what is the worst that can happen. ;)


.
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SV 960
Posted 3/24/2018 02:10 (#6661688 - in reply to #6661678)
Subject: RE: Pretty disappointed in Case IH lately ...


Virginia
Trust me they all have there week points this thing just blew sungear at 3900 hr



(IMG_20180316_161702983_HDR.jpg)



(IMG_20180320_155723470.jpg)



(IMG_20180320_162446166.jpg)



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John McClain
Posted 3/24/2018 02:37 (#6661689 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


America.
Is there a serial number break or range on these engines with o ring issues?
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redfarm
Posted 3/24/2018 06:28 (#6661736 - in reply to #6661689)
Subject: RE: Pretty disappointed in Case IH lately ...


N. IL
They were pretty reliable when that actually came with a warranty (5/5000 warranty on old Magnum's). They had some skin in it with that warranty.

We lost an 8.7L combine engine with 600 hrs on it. No answers, took 5 months to get the combine back, service rep wanted the dealer to build a new engine in the shop. Finally got them to send a new engine after they shipped a bad block from Europe. Dealer sat on the combine in the corner of their shop for the entire winter.
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PEABUDY
Posted 3/24/2018 07:52 (#6661839 - in reply to #6661736)
Subject: RE: Pretty disappointed in Case IH lately ...



Just remember-and color does not matter. That part that failed came from the cheapest supplier. All have become assemblers instead of manufacturers.
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dt4020
Posted 3/24/2018 07:56 (#6661845 - in reply to #6661306)
Subject: RE: Pretty disappointed in Case IH lately ...


Fairbury, NE (Southeast)
Dealer brought out a 131 Kubbie and a farm aid mixer wagon to demo. Cute little tractor but way light in the britches to handle a 500 cube feedwagon. Controls were horribly cheap, especially the throttle. Cab was very nice in terms of ride and glass area. AC seemed to work excellent. For hay and yard work it would be good.

I suspect the Kubota would beat our 6150R in the reliability department.
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dvswia
Posted 3/24/2018 08:55 (#6661933 - in reply to #6661372)
Subject: RE: Pretty disappointed in Case IH lately ...


sw corner ia.
yeah, that's it.. they "fixed" it..
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Tazzerblue
Posted 3/24/2018 09:17 (#6661992 - in reply to #6661688)
Subject: SV 960?


SW MN
Blew a sun gear in the CVT? how many hrs? under warranty? Are they sending it back to the factory? New Reman unit install?
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Clay SEIA
Posted 3/24/2018 09:18 (#6661995 - in reply to #6661933)
Subject: RE: Pretty disappointed in Case IH lately ...



Well, what else are you going to call it?  They identified the components that were failing (which should have been done during prototype testing, but marketing pushed to get the tractors out too fast) and the 560 became a reliable tractor after the repair programs.  The damage to IH's reputation was of course too late to be entirely repaired.

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GM Guy
Posted 3/24/2018 09:23 (#6662008 - in reply to #6661688)
Subject: RE: Pretty disappointed in Case IH lately ...


NW KS/ SC ID
The one positive thing in all that is the shavings and other crap is isolated and you wont be spending time cleaning up in the rear end as well.

If you dont mind me asking, what is the price on a new CVT? How does that compare to the competition?
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Tazzerblue
Posted 3/24/2018 09:24 (#6662012 - in reply to #6661839)
Subject: Peabody, not true. be realistic


SW MN
All the major mfg's build there own engines and transmissions. I'll use AGCO as an example, they own FENDT, SISIU, ect. Case IH, parent company own's there Engine plant.
Where they get is trouble is cheap bearings and electronic's sometimes.
My Class combine has NO china bearings!!! The German's use quality bearings. and know how to manufacturer equipment. Class is a family owned business. No pea counters.
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Cliff SEIA
Posted 3/24/2018 09:44 (#6662073 - in reply to #6661995)
Subject: RE: Pretty disappointed in Case IH lately ...


They ran that same rear end through the 686s without problems.
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Steiger Man
Posted 3/24/2018 10:21 (#6662136 - in reply to #6662073)
Subject: RE: Pretty disappointed in Case IH lately ...


Sunburst Montana
I don’t think farmers were trying to pull 5 bottom plows with 686s either. The 560 was a top of the line rowcrop tractor in its day and was treated as such with heavy tillage.
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SV 960
Posted 3/24/2018 10:26 (#6662148 - in reply to #6662008)
Subject: RE: Pretty disappointed in Case IH lately ...


Virginia
Don't kid yourself it put metal everywhere, and took out the fwd & pinion gears: 2013 no warranty , the planetary that busted was a 3 gear and will be replaced with a 4 gear, agco doesn't seem to help out with stuff like this, all though I understand it was a fix as fail field campaign

Edited by SV 960 3/24/2018 10:36




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SpringBrookFarm
Posted 3/24/2018 13:06 (#6662459 - in reply to #6661845)
Subject: RE: Pretty disappointed in Case IH lately ...



Paradise KS
M6 or m7? M7 weighs 18000
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cih1660
Posted 3/24/2018 13:33 (#6662501 - in reply to #6661839)
Subject: RE: Pretty disappointed in Case IH lately ...


WI
PEABUDY - 3/24/2018 07:52

Just remember-and color does not matter. That part that failed came from the cheapest supplier. All have become assemblers instead of manufacturers.
X1000. It pisses me off when I get a bearing from a dealer just to see CHINA on the seal. I might as well buy it from fleet farm for 1/2 the cost.
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Saskyfarmer
Posted 3/24/2018 14:58 (#6662650 - in reply to #6661845)
Subject: RE: Pretty disappointed in Case IH lately ...



East Central Saskatchewan
I have my 131 at around 13000, maybe you didn't have loader, weights, and fluid in tires? Should be able to handle a 500 feet mixer wagon with ease, at least it has for the people around here.
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honest abe
Posted 3/24/2018 17:26 (#6662921 - in reply to #6662501)
Subject: RE: Pretty disappointed in Case IH lately ...


midwest
say it isn't so !!! maybe the tax break they will receive will prompt them to take care of farmers with quality products and restrain from larger executive bonuses and lavish wages for themselves..

I just hope they don't cheapen up my pacemaker parts
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notil750
Posted 3/25/2018 01:13 (#6663642 - in reply to #6660724)
Subject: RE: Pretty disappointed in Case IH lately ...


North Dakota
It's getting sad, we had minor problems with our new green tractor and went round n round about covering it under the warranty it still was under!!! Getting to where I wonder what company is willing to back their products anymore
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