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s.e.mn. | we had a 5425 Deere that spent lots and lots of time at the Deere shop , turbo, 3 steering valves, antifreeze leaks, and the last straw was it dumped the oil into the antifreeze , it plugged up every hose , radiator and heater core , they found it has a porous cover on the eng oil cooler , cleaned it up the best they could but hoses started to turn to moosh it had 400 hrs on it before it was out of warranty we traded it for a new 5085m , we wanted out but nobody no other color would give anything for it
the 5085m came in and when I picked it up I was treated poorly by the owner , I made it two blocks and the thing missed and smoked and the hydraulics whined so bad that I turned around and returned it , grabbed my old one and left , after 5 weeks the owner finally came out , we had the come to reality talk , he said it was perfect and he wanted us happy , he delivered it and it was pretty decent , not perfect but real close , fine we took it , it has been going pretty good until we were plowing snow and hit some soft ground and the bucket folded like a box collapsing , musta been my fault , went to get a new bucket that same dealer said none around buy a aftermarket , called neighboring dealer and 2 hours later had one ready for me to pick up 2 hours away , our fault we payed,
now it started to have no hydraulics or move when it sat for 30 minutes , called the original dealer said bring it up, the got it in and a seal had blowed in the trans and let the charge pump starve and self destruct , alum shavings everywhere, called Deere > no seal had to come from Europe , hydraulic pump > none to be had ANYWHERE , one other person in line for first available , sounds like complete cab off traany apart job to fix, asked service mngr if they had anything for us to use , he said ," what do y ou need a loader for anyway" , talked to owner , said well maybe I could use a skidsteer , I asked could you bring it out , he said it has two speed hyrdo just drive it (about 3 miles) I said if thats the best he could do keep it.
no I got a new tractor ( September 09) with 165 +/- hours on it , not sure when it will be fixed , WHAT WOULD YOU DO?
OPTION 1. he has a new 5085m on hand , sounds not to interested in trading
2.he has 6430 on hand but no loader till mid April , not sure if he'd trade
3. trade with another dealer and let them fix it?
4.put a loader on the ih1066 and wait it out
5. get a lawyer ?
any suggestions would be great , thanks matt |
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Casey Illinois | Believe I would find another dealer or even another color. No need to put up with a dealer like that |
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West Central IL | I'm mainly a green guy but I wouldn't put up with that kind of service from anybody.Try another green dealer if you can or look at another color. I have a 6415 that I'm the second owner on and it had a pretty rough life on a cattle farm with the first owner but I've had very few issues with it and the major one,injector pump,the dealer replaced right after I got it and it had 2400 plus hours on it. He could have said it was my baby but he took care of me and that's why I do business there. |
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| Good luck trying to get Deere to do anything for you. We have a 9630 that has had issues since it was new, been in to dealer numerous times with isses of plugging transmisson filters and error codes. The fix was to put in front and rear differentails. We tried to get a new tractor but not much help from mother Deere. the dealer tried to help but could not get together with him. If we have any more problems we will change colors, I'am tired of fighting with Deere they put out junk and expect the customer to shoulder the burden and the best part it only breaks down when you need it and they don't seem to be to alarmed about getting you going or keeping you going. The dealer did offer a used tractor to use, but with Auto steer and the other equipment in the cab it would take a day to switch everthing in to the loaner.
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Southeast Florida | We hauled every green tractor we owned to the auction and replaced them with red paint, problem solved. |
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s.e.mn. | its in their shop with pump taken out , would you pull it out? its still movable |
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Crawfordsville, Arkansas | Deere treated him like crap. So he buys another. That goes on every day around my neck of the woods. I hear guys complain about their green tractors and combines not being all that great but they can't wait to trade it in for another one. I don't get it.
Although you said you wanted out of it. You just weren't willing to go out of your area and trade for another color. There's roads and highways leading all over the US and Canada. I like a road trip if it'll save me money or get me a better tractor than what i can get locally.
Edited by Detroit 3/28/2010 13:19
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Southeast Florida | It probably wouldn't happen this easy but I'd ask for my money back and find something else.
Around here we have 4 choices of colors with dealerships in a 50 mile radius. Red, blue, (same dealership) green and yellow. The yellow dealer has treated ag customers like a construction company 8-5, 5 day's per week. I've heard from another member of this board they're improving rapidly since the construction business is dead and agriculture is booming. The local green dealer has one mechanic that can fix something, no parts inventory and the red dealer has a shop full of mechanics and their own warehouse for the dealer network on parts. Both green and yellow dealers have elaborate building. The red dealer has a big metal building for a shop and a simple store front. |
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Wheatley, Arkansas | And what please tell will you change to that doesn't have its own issues? Do you think any other brand will rush right out with a new replacement when theirs breaks down? I'm interested in that brand if you find it! |
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Wheatley, Arkansas | The red and green here are exactly the opposite of the description you give there. I don't even know if the red dealer has any thing more than a 1/2 ton pickup for a service truck. |
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Southeast Florida | I know something about your local dealerships, LOL. The guy in Newport would have a cow if something like this was going on. Service and mechanics is what they have and if there's something needed he will make it happen. |
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s.e.mn. | i was in no hurry to get another , but i was scared at how i could keep the old one going not underwarranty without going broke , it was 2900 extended warranty or 7500 trade .
b.t.w. this tractor has never seen manure , it plows some driveways in town , moves a little rock and trees, and unloads seed and and freight truck
i tried all the way to pa , to ark, and neb , i could only give it away , i didn't want to take a 20k. kick in the rear to get another tractor that no dealer localy would service because it wasn't bought from them
detroit , i'm curious , what would you have done that would have been such a fantastic change? i guess" I " don't get it
Edited by chief1403 3/28/2010 14:17
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s.e.mn. | eddiedry , i guess i'm not saying anything is better ,with the cost of this crap , they are boasting parts and service gallore and if they can't do that , then at least keep a guy going then, i'm not looking for a new free tractor everytime , but i would like a tractor that you could order a hydraulic pump and get one in a timely fashion or is that expecting to much too?
a skid loader will help , but it dosn't do a guy with one arm a but of good |
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Crawfordsville, Arkansas | Have a "lemon law" there in Mn??
I personally would have made the dealer give me a loaner tractor while the guys in the shop fixed it. Either give me a loaner tractor or I take my tractor and all of my future business elsewhere and never step foot in their store again.
You're going to get the same runaround on this new tractor if it ever needs work. If the shop guys can't figure one tractor out then what if the next one has problems? You already said you can't go to another dealer because you "didn't buy it there". Of the 18 tractors we own, 2 go back to the dealer that we originally purchased them from for service. Most of the rest were bought out of the area. A lot of times the shop foremans call us and ask if we have anything they can work on because the shop is empty and they are sending mechanics home early because they don't have anything to work on. |
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Wheatley, Arkansas | And the inference that some other brand manufacturer would do any more that the green one would on replacing a troubled tractor with a new one under warranty. It sounds to me like, from your post, that you just have a less than desirable dealer where you are at Chief. Bad dealers generally don't last too long around here, be it farm machinery, autos, big rigs, or even parts stores. |
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Itta Bena Mississippi | It's pretty green under my shed, but I'd have to change colors on that model. Change of dealer would be a side benefit. Tom |
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Itta Bena Mississippi | The country between HWY49 and the River is going to turn completely red if there's not a change. I deal with the same chain, but the home store and it's completely different. Having trucks, dropdecks and detaches has also been a good bargaining tool.
Tom |
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Fruita CO | -you got with the new tractor, there's a toll-free number for just this purpose. Have you called it? I can tell you, the thing a dealer hates most is getting a call from Mother Deere about an unresolved problem-the sh8t will hit the fan, I guarantee it...dealer will hate your guts for going over his head, but under his contract, he has to take care of the problem...whether or not he sold the machine...sounds like the situation is pretty much beyond help, anyway, so make the call...sounds like your dealer is a piece of work, BTW... |
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Iowa | You're getting service that poor out of the Green guys in Caledonia? Or do you go to Waukon?
What about doing business with the folks in Eitzen? |
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S.E. South Dakota | I had trouble with a red dealer when i bought a used combine.He would not fix what was part of the deal.When i told him i was going to call CaseIH it was right back in the shop.It got fixed right know. |
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s.e.mn. | jacob , its in cal, kyle from waukon said he drop a loaner off when they skidded the 5085 on the truck , something is gonna happen by the end of the day monday , who do you use? for years we went to decorah , mike is a standup guy too
ron , i cannot find the "super number to deere" anybody have it? thanks
Edited by chief1403 3/28/2010 16:05
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West Central IL | I love my Magnum 275 but the dealer here has a very young inexperienced service crew and not enough service techs. If/when I go back to green for the big main tractor instead of a red one it will be because of the service of the JD dealer which is right next door to the CIH dealer here in town. |
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Janesville Ca, 96114 | My uncle took his 2940 to the guy north of us,instead of the real dealership to the east. It was a typical problem with a 2940, internal hydraulic lines. This dealer had his tractor for almost a year bang his FarmPlan account every month. Giving a million and one excuses. The service manager at the real dealer to the east went to high school with me. I called him and when the regional rep showed up his store. They called me and we got the problem solved. The dealer to the north never talked or stopped by ever again. The regional reps have some horsepower in issues like these. |
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Iowa | chief1403 - 3/28/2010 16:04
jacob , its in cal, kyle from waukon said he drop a loaner off when they skidded the 5085 on the truck , something is gonna happen by the end of the day monday , who do you use? for years we went to decorah , mike is a standup guy too
ron , i cannot find the "super number to deere" anybody have it? thanks
I grew up in Decorah but left in 2002 and now live 45 miles NE of Ames. All my family is still there. My Dad worked in Eitzen up until a few months ago when Viessman's sold their milk division to Korth Transport.
Everyone I know around Decorah that farms gets great service from Decorah Implement, including a close family friend that I worked for for many years. I know some folks that seem to have great luck with Waukon Implement, too; granted they're both owned by Mr. Bodensteiner (drawing a blank on his first name). |
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West Union, IOWA FLOLO Farm 52175 | ain't been around enough to know for sure, but Bob B is rumored to be taken over the aformentioned dealership in MN.......
The worst thing with most Green dealers any more, they have enough locations they don't care a full line of parts in any 1 store.....common answer is I can have tommorow on the parts run.
Edited by loran 3/28/2010 16:59
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s.e.mn. | loran , it would not suprise me, they lost one very good service manager to mdma , he actually made us a little lazy as we took things there to be gone over , now we don't even get a call |
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Southeast Florida | . |
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| There is a green dealer hear that told a customer that he would not even price that series..... |
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Oregon | Deere is up to the same crap all over. I have the same trouble with our multi-store dealer. My shed is pretty green also, but the way Deere's attitude has changed over time, as well as the dealer's...red paint is looking better all the time. Around here Case has historically looked pretty pale in performance next to deere (my opinion) but their dealer is finally getting their act together and the deere dealer is falling apart and the big red tractors keep getting better (my opinion) |
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Crawfordsville, Arkansas | Got it and took care of it! |
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Driftless SW Wisconsin | There are some real issues coming out of "world-wide" sourcing of tractors as far as parts and service goes. You may want to ask where your next smaller tractor is built, really built, not just the decals put on, and where is the parts inventory held for that tractor series. jmho. Jim at Dawn
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s.e.mn. | i agree jim , i did ask that and that is why i went to the "m" series , i was told it was made in the us , but ithink its like you said it was decalled in the us , couls went with a "e " model more hp and less money , but i was realy trying to do right |
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new jd 5085m a real mess ....
