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"Just Answer" - after Apple ID issues
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Aussy Harold
Posted 1/13/2020 20:23 (#7972214)
Subject: "Just Answer" - after Apple ID issues


North East Wimmera district of Victoria.

G'day!

Earlier posts on the problems with Apple ID, and "invalid" passwords on an I phone 5s.

One of the answers here on NAT took me to Icloud, and "Just answer", who wanted $5 [refundable ?? so they stated!] for an answer that got me absolutely nowhere.

A day or so later, my Mastercard has the $5 deduction for Just Answer.  OK -  put that down to experience!

Day or so later, an email from the "Just Answer" crowd. My Subscription will rollover in three days time - at a cost of $66. 

I think not!

Asked my bank if I could put a ban on payments to that organisation. They said the easiest would be to cancel my card, and issue a new one.  Bit of a pain!

Anyway there was an email contact on the "Subscription" advice.

Emailed them and said please respond, informing me that I am removed from their "Membership".  [Not expecting anything - and with two days spare to cancel my card as the bank suggested]

Email this morning - "Sorry to see you go - but your Membership has been cancelled."

Guess that is a lesson learned - be careful what you get into when trying to find advice!

P.S. Still cannot sign in to Apple ID on that old I phone!

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