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Northern Illinois | along the lines of the answering the phone thread below this is a minor pet peeve of mine.
Most all business's have a website. I wish they would put a picture of their employees and their name by their picture. I am not great with names especially when I will only deal with a person a few times per year or when there is employee turnover. I can call my implement dealer and get the service department and talk to the service manager whom I know. He may say that so and so is working on my equipment and give the mechanics name. When I drive to the dealer to talk to the mechanic I don't know who it is. The same goes for my bank or fertilizer supplier. I would like a face to the name of the person I need to see.
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Business Website Pet Peeve
