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Customer (landlord) freaking out with new billing structure.
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WHYNOT
Posted 1/30/2026 09:30 (#11532873 - in reply to #11532476)
Subject: RE: Customer (landlord) freaking out with new billing structure.


We have college rentals and I do handman and construction work. It took a lot of convincing the property manager (the wife) that we do not have to jump at every tenant request. If there isn't an immediate risk to the property it can wait a few days. From my understanding, you're trying to get the landlord to that point with your billing... it's more efficient for me to come into town and do 3 full days of work vs have me come into town every day for a half day. I'm not sure that a billing change is going to prove that since the bottom line and keeping tenants happy is the Landlord's primary responsibility. It's going to take you educating them on why your system works better for everyone.

Use a blind for example. If you want me to come to a property, measure a blind, remove blind, go to the store to purchase a new blind, come back and reinstall the new blind, dispose of all the trash, and then do all the administrative work for the blind call, a $10 blind is going to cost $200 plus. If the landlord can have the blind there for you, didn't make it a special trip on your end, the blind replacement costs $20.

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