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Customer (landlord) freaking out with new billing structure.
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povertypoint
Posted 1/30/2026 07:37 (#11532647 - in reply to #11532476)
Subject: RE: Customer (landlord) freaking out with new billing structure.


SE SD

having been in the plumbing and HVAC since 77.....I would say your billing and breakdowns are over complicated.
It reads more like a health insurance bill than a service invoice.

I regularly service a few apartment buildings. Each unit (apartment number) is listed as to what is done, time and material.
trip charge is divided over all the units visited on a trip, that is added in the line.
I do not break down the price on every screw, bolt, bowl wax and supply tube.

Thankful I am close to pulling the plug....... looking forward to the day my phone doesn't ring. 

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