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| I have mixed opinions on this.
we all complain about the service tech coming out with the laptop and spending 3 hr on a piece of equipment while charging 150+ an hour and not fixing the issue.
Most of that is because of lack of experience. You only get experience by sticking to a job for more than a year and a half.
The good techs have been at it 8 or 10 years and seen several model changes and know what makes stuff work.
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One job for life??????
