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Rock County, MN | How long has it been blue? Before doing anything else, have you rebooted? Do the problems still occur?
If you have shut the computer down already and the issue persists then reboot and repeatedly tap the F8 key, when the windows advanced menu appears select safe mode. After a short period of the screen showing weird stuff select Administrator and use the pass word if applicable.
I’d remove the updates and see if that fixes things. To remove Windows updates, there are two ways to do this:
1) Add / Remove Programs: Use the Add / Remove Programs tool in the Control Panel to remove the updates. Open it, and make sure the “Show Updates” box is checked (it’s located in the upper right of the tool). Scan through the list and see if you can find the updates you’ve mentioned below. Remove them if you see them. Reboot and see if you still have the problem. If you don’t find the updates listed here, you’ll have to use the second option below.
2) In your Windows XP Start Menu, go to All Programs, point to Accessories, point to System Tools, and then click System Restore. The System Restore tool will start. Use that to restore your PC to a previous date – you should be able to select to restore to a time before those updates were installed. The tool will allow you to pick from certain times you can restore to. Pick the date and time that’s just before you installed the updates. Click for more information on the System Restore tool.
If neither of these fix the issue or remove the updates, then the problem is not something I can easily troubleshoot over email. There may be anything from hardware problems to network problems to CPU and process problems. To continue the troubleshooting, you’d be best off showing your PC to a local computer geek.
If removing the Windows updates fixes your problem, then we at least know the cause. If you’re really ambitious, you can reinstall those same updates one at a time to determine which one is causing the problem. At that point you can simply not install it, or keep an eye out for an update to the update!
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Wife's Hewlett Packard lap top has crashed ---Need Help
