Posted 11/12/2009 00:35 (#921407 - in reply to #914012) Subject: RE: diagnostics....
If by chance you have windows 7 on the computer, one of the recent updates messed with mine to the point I could not "see" my iphone to download some pics from it.
Had the computer look for new hardware and it still didn't find it, finally had it troubleshoot problems and it came up that the drivers needed to be reinstalled. Did that and it's working fine again.