Posted 9/17/2020 15:24 (#8500924 - in reply to #8499319) Subject: RE: What is a "hour"?
Central Alberta
It's always a bit more time than the customer expects you to spend, and a bit less time than the customer expects to pay for.
The key to success in business is to manage your customer's expectations and then slightly exceeding them.
What is a "hour"?
